Privacy Policy

Information We Collect

When you visit our website, make a booking, or contact us, we may collect the following personal information:

• Your name, email address, and phone number
• Booking details including date, time, party size, and any special requests
• Messages you send us via our contact form or email
• Technical data such as your IP address, browser type, and device information collected automatically when you browse our site

How We Use Your Information

We use your personal information for the following purposes:

• To process and manage your table bookings
• To respond to your enquiries and messages
• To send booking confirmations and reminders
• To improve our website and services
• To comply with legal obligations

We will never sell your personal data to third parties or use it for unsolicited marketing without your explicit consent.

Booking Data

When you make a reservation, we store your name, contact details, party size, date, time, and any dietary requirements or special requests you provide. This information is used solely to manage your booking and provide the best possible experience. Booking data is retained for up to 12 months after your visit and then securely deleted.

Payment Data

For bookings that require a deposit, payment is processed securely through Stripe. We do not store your credit or debit card details on our servers. All payment information is handled directly by Stripe in accordance with PCI-DSS standards. Please refer to Stripe's Privacy Policy for further information on how your payment data is processed.

Cookies

Our website uses cookies to ensure it functions correctly and to improve your browsing experience. Cookies are small text files stored on your device.

• Essential cookies: Required for the website to function properly (e.g. session management)
• Analytics cookies: Help us understand how visitors use our site so we can improve it

You can control cookie preferences through your browser settings. Disabling certain cookies may affect your experience on our website.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to restrict or object to processing of your data
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.

Contact Us

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us at: